At Betty & Birch, we believe that great service is just as important as beautiful style. Our customer care team is here to support you with kindness, clarity, and attention to detail.

Whether you have a question about a product, need help placing an order, or want assistance with a return, we are here to make the process simple and reassuring.

You can reach us seven days a week.

Customer service hours
Monday to Friday: 9:00 a.m. to 6:00 p.m.
Saturday and Sunday: 9:00 a.m. to 3:00 p.m.

Email: info@bettyandbirch.com

Please include your order number if you are writing about an existing order. You can also follow your parcel on our order tracking page, and our Refund Policy and Shipping Policy explain returns and delivery.

We look forward to assisting you.

Betty & Birch is operated by AB Community Group LLC (Delaware company no. 10182092), 8 The Green, Suite A, Dover, DE 19901, USA. Email: info@bettyandbirch.com