Shipping policy

We believe that great style should arrive with zero hassle, and zero shipping fees. That's why every order from Betty & Birch ships free, anywhere in the United States.

Whether it's your first order or you're adding another favorite to your collection, shipping costs are one thing you'll never have to worry about.

Where We Ship

Right now, we proudly serve customers across the United States only. From big cities to small towns, if you're in the U.S., we're shipping to your doorstep. We ship all orders from our central warehouse in Asia.

Shipping Timeframes

We aim to get your new look to you as quickly as possible. Here's what you can expect:

Processing Time:
Orders are typically processed within 1 to 3 business days. Once your order is confirmed, we'll get it ready and out the door fast.

Estimated Delivery Time:
Shipping usually takes 6 to 10 business days, depending on your location. You'll receive a tracking link as soon as your order is on its way.

Tracking Your Order

Once your package ships, we'll send you a confirmation email with your tracking number so you can follow its journey from our hands to yours.

Still waiting after the expected delivery window? Just reach out, we're always here to help.

Questions?

Need help with your shipment? We're happy to assist.
Email: info@bettyandbirch.com

Customer service hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.; Saturday and Sunday, 9:00 a.m. to 3:00 p.m.

We're all about making your experience easy, stylish, and worry-free, from the moment you click "Order" to the second your package arrives.

Welcome to stress-free shipping. You deserve it.

Returns

Returns and refunds are covered by our Refund Policy.

Company information
Betty & Birch is operated by AB Community Group LLC (Delaware company no. 10182092), 8 The Green, Suite A, Dover, DE 19901, USA.
Email: info@bettyandbirch.com